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KONE launches Australia and New Zealand’s first elevator series with built-in digital connectivity as standard

Press Release Published 11/19/2020

DX Class elevators catapult the ANZ property industry into the digital revolution

Sydney, Australia, 19 November:  KONE, a global leader in the elevator and escalator industry, today introduced Australia and New Zealand’s first elevator series to feature built-in connectivity as standard. KONE DX Class elevators bring a new user experience to life through a combination of design, technology, new materials, apps and services.   


KONE DX Class revolutionises the role of elevators in future smart buildings: the elevator is no longer merely a way to travel between floors, but an integral and integrated platform that offers intuitive, flexible and connected experiences that extend from the lobby throughout the building.

Just as Australians and New Zealanders have adapted to the new normal, so too have KONE’s elevator designs. New anti-fingerprint, anti-scratch, and anti-microbial surfaces are now available as part of the DX Class elevator series. For KONE customers, such as developers and building owners, a key advantage is the ability to adapt and upgrade the elevator experience according to needs now and in the future.

The new KONE DX Class enables customers to tailor and plug in additional software and services for elevators throughout the entire lifetime of a building. By using open application programming interfaces (APIs), KONE's approach makes it easy to manage and integrate different devices, apps and services with new and existing systems. API connectivity means third-party API solutions can seamlessly connect to KONE DX Class elevators and will contribute to the creation of unique and personalised services. KONE is also announcing ecosystem partnerships with leading technology companies including Sine, Blindsquare, Amazon Alexa and more to bring new levels of sophistication to the people flow experience.

For elevator passengers this brings a host of new, multisensory experiences inside the elevator, combining physical hardware and digital services. These can be customised according to individual needs and preferences, bringing new levels of ease and convenience.

“The KONE DX Class elevator will not only revolutionise visitor experience, but also enable facilities and operations managers to improve efficiencies, safety and overall hygiene standards, elevating the urban experience and renewing trust in our CBDs and urban centres,” says Antony Ceravolo, Founder and CEO, Sine,  Australian-based visitor management software provider and KONE ecosystem partner. “All of our check-in management and contact tracing technologies are built into the cloud, which means we have been able to create a completely touchless experience for guests visiting commercial buildings – from entrance, through carriage to end destination floor.”

"Today we are launching a first in the Australian and New Zealand markets: a ground-breaking class of digitally-connected elevators which enable mass-customisable services that bring convenience to customers and users," says Jérôme Audais, Managing Director, KONE, ANZ. "We have worked closely with our customers to develop and define our KONE DX Class elevator series so it can best meet their fast-changing needs. New technologies give us opportunities to create an integrated and easily adaptable building experience. As buildings evolve, the elevators can also evolve in ways we have not seen before. The KONE DX Class elevator series offers our customers a fantastic opportunity to future proof buildings and uplift the experience for tenants."

"With this launch, we are merging the technologies of tomorrow with the buildings of today to put the 'smart' into smart buildings," says Jérôme Audais. “KONE DX Class will transform elevator journeys for Aussies and Kiwis by making them more user-friendly, more enjoyable and most importantly, safer, while meeting the changing needs of infrastructure, buildings and services for years to come."

KONE DX Class elevator series includes:

  • Built-in connectivity as standard on all DX Class elevators.
  • The option for customers to easily and remotely activate digital services when they need to, including KONE 24/7 Connected Services. 
  • New elevator interior designs that focus on natural wellness, creative life and modern heritage.
  • Functional materials including anti-fingerprint, anti-scratch and antimicrobial coatings.
  • A range of sustainable materials for customers to choose from.

The new KONE DX Class elevator series is now available for new developments in Australia and New Zealand. The KONE DX Class is also ideal for customers looking to modernise existing KONE equipment with the benefits of digital connectivity.
KONE DX Class - Connecting more than floors

For images and videos visit KONE's Material Bank at:

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About KONE 

At KONE, our mission is to improve the flow of urban life. As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernisation to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people’s journeys safe, convenient and reliable, in taller, smarter buildings. In 2019, KONE had annual net sales of EUR 10 billion and at the end of the year approximately 60,000 employees. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.


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