Is your elevator 4G ready? Upgrade your emergency system before 28 October 2024. Click here to learn more

Our quality achievements

HIGH SCORES ON QUALITY

In our annual global customer loyalty survey, we have received continued positive feedback on product and maintenance quality and customer service.

HIGH STANDARDS FOR SUPPLIER QUALITY

We audit all of the main suppliers that deliver direct materials to KONE distribution centers or factories on a regular basis.

FULFILLING ISO 9001 AND 14001 REQUIREMENTS

KONE’s corporate units, major manufacturing units and R&D units are ISO 14001 and ISO 9001 certified.

Our approach to quality

img_Solutions for existing buildings_Modernization solutions

OWNERSHIP AND TAKING ACTION

For us quality is about caring to take action, and caring about what we pass on to our colleagues and customers.

img_escalator-factory-680x383

CONSISTENTLY HIGH QUALITY

We listen to our customers closely by using customer surveys. Results show that quality is among the top reasons for choosing KONE as a partner. Our aim is to delight our customers with consistently high quality.

img_grandma-boy-elevator-residential-951x535

QUALITY OF PRODUCTS AND SERVICES

Good, solid working practices help us deliver world-class products and services. Our quality culture encompasses our products, processes and all the services we offer from design to maintenance and modernization.

Quality at KONE

Cookies

This site uses cookies in order to provide you with the best user experience. You consent to the use of cookies by continuing the use of the site without changing your browser settings. You can change your browser settings and preferences at any time. For further information on cookies, please see our privacy statement.