Contact us

How can we help you today?

For 24 hour customer service, call 1300 362 022

Use this number to place a service call for general maintenance issues, report an emergency such as passenger entrapment or for critical equipment issues and disruptions.

KONE CUSTOMER SERVICE

Contact KONE’s 24/7 Customer Care Centre
(AU: 1300 362 022 / NZ: 0800 775 663) to place a service call for general maintenance issues and repairs.

You can also email us at KEA.ServiceCentre@kone.com

EMERGENCIES AND CRITICAL ISSUES

To report an emergency such as passenger entrapment or report critical equipment issues and disruptions, please contact KONE's 24/7 Customer Care Centre

Australia: 1300 362 022

New Zealand: 0800 775 663

OUR OFFICES

KONE has service centers and sales offices across Australia and New Zealand.

For general enquiries, account information and invoicing-related questions, please contact your local branch via the link below.
Select your city

How can we help you

Please fill in the form and we'll contact you as soon as possible

Sample form

How can we help you?

If you're requesting a service call out or repair please contact KONE’s 24/7 Customer Care Centre on 1300 362 022. For general enquiries, please fill in the form below.

First name

Last name

Company

Phone (Please provide a phone number starting with +61 and no spaces)

+61

Address

City

Postcode

State

I am a KONE customer

My enquiry is about

Tell us how we can help you, including project / site name, address and other details.

How would you like to be contacted?

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