WELCOME TO KONE!

Are you interested in KONE as a corporate business or a career opportunity?

Corporate site

Would you like to find out more about the solutions available in your area, including the local contact information, on your respective KONE website?

Your suggested website is

United States

Go to your suggested website

Image
Contact Us - KONE Australia
Back to top

Contact us

How can we help you today?

For 24 hour customer service, call 1300 362 022

Use this number to place a service call for general maintenance issues, report an emergency such as passenger entrapment or for critical equipment issues and disruptions.

Image

KONE CUSTOMER SERVICE

Contact KONE’s 24/7 Customer Care Centre
(AU: 1300 362 022 / NZ: 0800 775 663) to place a service call for general maintenance issues and repairs.

You can also email us at KEA.ServiceCentre@kone.com

Image

EMERGENCIES AND CRITICAL ISSUES

To report an emergency such as passenger entrapment or report critical equipment issues and disruptions, please contact KONE's 24/7 Customer Care Centre

Australia: 1300 362 022

New Zealand: 0800 775 663

Image

OUR OFFICES

KONE has service centers and sales offices across Australia and New Zealand.

For general enquiries, account information and invoicing-related questions, please contact your local branch via the link below.
Select your city

How can we help you

Please fill in the form and we'll contact you as soon as possible

Sample form


How can we help you? *|I am interested in a KONE product or service|I want to contact KONE customer service
If you're requesting a service call out or repair please contact KONE’s 24/7 Customer Care Centre on 1300 362 022. For general enquiries, please fill in the form below.




+61





State *|Aust Capital Terr|New South Wales|Northern Territory|Queensland|South Australia|Tasmania|Victoria|Western Australia

My query is about *|Maintenance services enquiry|Existing repair update|Request for company documents|Invoices and payments|Feedback about KONE|HR and careers
My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|New maintenance contract enquiry|Other
Equipment/service type *|Elevators and lifts|Escalators|Travelators and autowalks|Doors|Smart building solutions
Building type *|Residential|Office|Retail|Hotel|Leisure and education|Medical|Public transportation|Industrial|Multiuse / other
My role|Architect|Builder|Resident|Strata member|Facility manager|Building owner|Developer|Consultant|Government & municipalities|Building manager|Other


Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our Privacy Statement.