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Contact us

How can we help you today?

For 24 hour customer service, call 1300 362 022

Use this number to place a service call for general maintenance issues, report an emergency such as passenger entrapment or for critical equipment issues and disruptions.

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KONE CUSTOMER SERVICE

Contact KONE’s 24/7 Customer Care Centre
(AU: 1300 362 022 / NZ: 0800 775 663) to place a service call for general maintenance issues and repairs.

You can also email us at KEA.ServiceCentre@kone.com

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EMERGENCIES AND CRITICAL ISSUES

To report an emergency such as passenger entrapment or report critical equipment issues and disruptions, please contact KONE's 24/7 Customer Care Centre

Australia: 1300 362 022

New Zealand: 0800 775 663

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OUR OFFICES

KONE has service centers and sales offices across Australia and New Zealand.

For general enquiries, account information and invoicing-related questions, please contact your local branch via the link below.
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If you're requesting a service call out or repair please contact KONE’s 24/7 Customer Care Centre on 1300 362 022. For general enquiries, please fill in the form below.





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