Effortless maintenance and planning for elevators, escalators and automatic doors with KONE 24/7 Connected Services
Predictive maintenance uses AI-based analytics to identify and report potential issues before a problem happens. It allows predictive maintenance companies like us to offer maintenance services which minimise the need for elevator repair services while also reducing the risk of equipment breakdowns.
Fewer elevator problems – happier residents.
Better people flow – better productivity for your office workers.
People and revenue flow uninterrupted.
5-star elevator experience for your guests.
Securing fast and reliable patient flow.
We connect your elevators, escalators and automatic doors to our cloud service and use AI-based analytics to anticipate your maintenance needs. For example, KONE 24/7 Connected Services offer elevator analytics which anticipate future maintenance needs and identify potential issues before they can cause problems.
AI-based predictive maintenance increases the value of your building and prolongs equipment lifetime.
Continuous performance and risk analysis reduces the risk of breakdowns and improves accessibility.
24/7 monitoring means you’re immediately informed if there is a problem and can plan ahead for future maintenance needs.
KONE 24/7 Connected Services has already helped to improve the reliability and performance of tens of thousands of different pieces of equipment in buildings of all kinds.
Round-the-clock monitoring increases safety and improves accessibility. The end result is smooth people flow and satisfied users.
By proactively identifying and fixing issues before they cause problems, we save facility managers’ time and cut their workload. Fact-based recommendations for asset management help prolong the equipment lifetime.
When your equipment runs smoothly, so does your business. By addressing issues proactively and optimising maintenance schedules according to your needs, we give people flow, and your business, a boost.
Smart predictive maintenance and fact-based asset management planning helps you to make better investment decisions, prolongs equipment lifetime and keeps your building ahead of the game.
Share of proactively performed maintenance activities during the first 2 years:
Reduction in amount of call-outs during the first 2 years:
We’ve extended our game-changing intelligent predictive maintenance service to automatic building doors for improved horizontal people flow.
KONE 24/7 Planner provides recommendations based on elevator condition data to help you optimize maintenance scheduling and improve investment planning.
Making your journeys efficient and user friendly, from door to destination.
KONE 24/7 Connect
Cloud-connected elevators, escalators, and automatic doors provide a constant stream of usage data that helps us to make intelligent, predictive decisions on how to solve potential problems before they cause disruption. Advanced analytics determines if an issue is critical and needs to be addressed immediately or if it can be solved during the next scheduled maintenance visit, resulting in more efficient maintenance.
Information is shared in a transparent format that can be tailored to your reporting needs, so you’ll always know what’s happening – and what we have prevented from happening.
KONE 24/7 Alert
KONE 24/7 Alert is a round-the-clock diagnostics service that continuously monitors and analyses the operating status of your escalators and automatic doors.
If a problem occurs, you’ll be notified immediately with instructions on how to safely restart the equipment and details of what caused the issue.
KONE 24/7 Planner
KONE 24/7 Planner takes asset management planning to a whole new level with fact-based and timely recommendations that help prolong the lifetime of your elevators.
Data on equipment condition and information about future repairs and upgrades help you to prioritise where and when to invest, as well as how to schedule work so that it causes minimum disruption to people flow.
KONE 24/7 Planner is now available in Australia.
Intelligent predictive maintenance that keeps your building moving
We keep a constant eye on how your equipment is performing.
Intelligent technology analyses maintenance needs and detects potential problems before they cause disruption.
Our technicians get the right information at the right time to help them fix problems fast.
We’ll keep you fully informed about all the work we do and what the outcome was.
Take a closer look at KONE 24/7 Connected Services.
KONE predictive maintenance services give you real-time info when you need it.
KONE Online gives you and your team round-the-clock access to performance, maintenance, breakdown, and repair data for all your equipment via an easy-to-use web portal.
With the KONE Mobile app you can stay up to date with everything that’s going on with your equipment anywhere, anytime. You can choose to receive smartphone notifications on equipment status, maintenance schedules, and the progress of any maintenance work we’re doing for you.
Read more about the benefits of KONE 24/7 Connected Services for office buildings
Read more about the benefits of KONE 24/7 Connected Services for residential buildings
You can use the form below to tell us more about how we can help you. One of our team will be in touch as soon as possible to discuss your needs.
