Originally constructed in the mid-1990s and occupied by a single tenant, the building’s lifts had undergone a partial upgrade in 2011. However, recurring faults, a failing control system, and outdated machinery were beginning to impact tenant satisfaction and operational compliance.
Over the course of 21 weeks, KONE transformed an increasingly unreliable system into a future-ready, energy-efficient solution. With critical components nearing obsolescence, a staged modernisation allowed the building to keep on moving while upgrading to serviceable, compliant technology And crucially, it was completed with minimal disruption to tenants.
At the heart of the project was a rare piece of engineering, an “inverted machine” configuration believed to be only the second of its kind in the world. This setup, where machinery is positioned in a non-standard location, required a tailored approach to installation and commissioning. Off-the-shelf solutions weren’t an option. Instead, the team collaborated across engineering and site execution to chart a plan that would ensure both efficiency and safety.
Upgrading key components instead of full replacement reduced material waste and extended the life of the existing assets - a more sustainable pathway to modern performance. - Kareem Nadar, Director, Elevator Consultancy Service
In the six months to July 2025, the team worked in tight cycles, upgrading machinery, replacing the outdated control system, and implementing the latest safety and compliance features - all while keeping the building functional.
Instead of a full lift replacement, which would have required extended downtime and significantly higher costs, the KONE solution extended the lifespan of the existing infrastructure, improved energy efficiency, and delivered a system that now meets both current traffic demands and regulatory standards.
The result? A smoother ride for tenants, peace of mind for building managers, and a prime example of how complex engineering challenges can be solved through innovation and teamwork.
Rather than take both lifts offline at once, a costly and disruptive option, KONE implemented a carefully staged approach, modernising one lift at a time to maintain service continuity for the building’s tenants. - Adam Daly, Modernisation Director, KONE
For KONE, the project at 8 Brisbane Avenue represents more than just another upgrade. It is a testament to what is possible when deep technical expertise meets close collaboration.
“This wasn’t just a technical win,” adds Daly, “It is a story of trust, teamwork, and doing the right thing for the customer.”
From the building lobby to the plant room, from technical drawings to real-world performance, this project sets a new benchmark for what smart lift modernisation can look like in Australia.
Learn more about how KONE is transforming vertical mobility at kone.com.au
