Emergency Lift Phone Upgrade | nbn Migration - KONE Australia

Emergency Lift Phone Upgrade | nbn Migration - KONE Australia

Emergency Lift Phone Upgrade | nbn Migration - KONE Australia

3G Wireless Connection For Lift Emergency Phones

The telephone is an integral part of your lift’s safety system which allows trapped passengers to call for help. If your building is migrating to the nbn™you will most likely need to upgrade your lift’s emergency telephone to a wireless solution with battery backup. This will help ensure any trapped passengers can call for help to our 24/7 call centre, even in the event of a power failure.

Order your new wireless emergency telephone by filling out the form below and we will help you ensure a safe and smooth migration to the nbn™. For more information, please consult our FAQ.

What is the solution?

KONE recommends the installation of a wireless 3G emergency telephone gateway for all lifts where the building is not receiving an FTTP connection with battery backup. This solution includes battery backup so that passengers can contact KONE’s dedicated 24/7 call-centre staff even if the building loses power.

Scope of works

After reviewing the network signal and connections in the building, our team will supply and fit a Universal 3G Gateway in a suitable location, integrating it with your existing lift emergency phone. During this process, the lift will be secured and taken out of service as well as being tested before being placed back into service.


After placing the order, your KONE representative will discuss an installation timeframe with you to best suit your needs while minimising disruption to day to day activities. KONE will work with you every step of the way to ensure your lift is returned to service in the fastest time frame possible.

Order the KONE 3G Lift Emergency Phone Solution

Complete the form below to place your order for KONE's 3G Lift Emergency Phone Solution and one of our specialists will be in touch with you to confirm your order. Please read the following Terms and Conditions carefully before placing an order.

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our Privacy Statement.


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