How often do you need to perform elevator maintenance?

Elevator maintenance depends on the equipment type and usage of the elevator system. It also depends on the age of your elevators. To guarantee safe elevator use, professional and experienced maintenance is needed. Together with IoT data and AI-based predictive maintenance, an expert elevator technician can help you determine the appropriate maintenance plan. It is important to remember that technology-driven proactive maintenance is enabled by new connected elevators, and that older equipment is typically maintained through scheduled maintenance. The type of elevator you have impacts the level of service that is agreed on in the service contract agreement, and ultimately the maintenance cost as well.,

How much does elevator maintenance cost?

The cost of elevator maintenance is difficult to estimate because there are many things to consider. Maintenance cannot be done on a flat-rate basis. However, it is possible to create a tailored maintenance contract that matches individual needs based on equipment type and usage patterns.,Each elevator system must be evaluated individually, and the service contract agreement must also be taken into account. For example, new connected elevators enable AI-based data-driven predictive maintenance that uses technology to proactively perform maintenance. Older equipment is typically maintained on a set schedule. The type of elevator you have affects the type of maintenance contract you have and ultimately, the maintenance cost. A tailored maintenance contract done by elevator experts is the best way to find what's right for you.

How does predictive elevator maintenance work?

Based on AI analytics and cloud-connected elevators, we have have developed real-time analysis of operational data and conditions for connected elevators. Predictive elevator maintenance makes it possible to detect warning signs of failures or malfunctions in advance and take proactive action to avoid unnecessary repairs or downtime.

How do I keep track of maintenance schedules, orders and maintenance work?

We will keep you up-to-date on key elevator maintenance activities while also coordinating planned maintenance work and required repairs. You will also get access to our easy-to-use online tools. KONE Online and KONE Mobile help you keep an eye on your elevators anywhere with real-time equipment information and elevator maintenance planning details.

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COMPLETE PEACE OF MIND

Elevator maintenance

Extend elevator lifetime with carbon-optimised elevator maintenance that uses the latest connected elevator technology. With expert local service and quick access to a full catalogue of spare parts, KONE provides complete peace of mind across the lifecycle for any make or model of elevator.

TAILORED MAINTENANCE

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An approach that’s right for you

Take care of your loved ones with essential elevator maintenance, or use the latest technology to anticipate problems with predictive elevator maintenance. With a tailored approach and expert technicians, we'll help you find the type of elevator service that's right for you, no matter what type or brand of elevators you have.

CARE BEYOND YOUR EXPECTATIONS

Predictive elevator maintenance

Anticipate maintenance needs with a proactive approach that combines expert knowledge and AI-based data analytics. Predictive maintenance uses that latest technology to reduce unexpected repairs and enable fact-based planning for elevators and escalators from any make, model or brand of equipment.

40%

fewer customer-reported issues and entrapments

Improve safety for tenants and visitors

360°

lifecycle approach for repairs, upgrades and renewals.

A comprehensive plan for the future

80%

of equipment faults identified proactively

Spend less time on maintenance issues

78%

of the main spare parts are already in the van

Less driving for lower CO2 emissions

How can we help you

Please fill in the form and we'll contact you as soon as possible

Sample form

How can we help you?

If you're requesting a service call out or repair please contact KONE’s 24/7 Customer Care Centre on 1300 362 022. For general enquiries, please fill in the form below.

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Last name

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+61

Address

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I am a KONE customer

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Tell us how we can help you, including project / site name, address and other details.

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BUILT-IN SERVICES

Connected elevator technology

Optimising elevator performance with predictive maintenance requires advanced digital technology. KONE predictive maintenance comes with innovative solutions that save time and keep you up-to-date.

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KONE 24/7 Connect

Real-time monitoring and intelligent data analysis allows you to anticipate elevator maintenance needs and respond to issues quickly.

KONE Remote Service

Improve uptime and user experience for KONE DX elevators by resolving unexpected events quickly with over-the-air repair actions that often start before a KONE expert arrives on site.

KONE Online

Stay up-to-date and save time by checking elevator data, status details and important planning information from anywhere.

DIGITAL SERVICES

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Easy ways to add value

We offer digital service upgrades that future proof your assets while increasing tenant satisfaction and building value. Enhance asset management with KONE 24/7 Planner or use KONE APIs to monitor equipment status, track maintenance activities or improve your building experience with automated elevator calls or intelligent service robots.

Learn more

KONE ELEVATOR MAINTENANCE

Frequently asked questions

Helpful answers to common questions about KONE elevator maintenance.

Elevator maintenance depends on the equipment type and usage of the elevator system. It also depends on the age of your elevators. To guarantee safe elevator use, professional and experienced maintenance is needed. Together with IoT data and AI-based predictive maintenance, an expert elevator technician can help you determine the appropriate maintenance plan. It is important to remember that technology-driven proactive maintenance is enabled by new connected elevators, and that older equipment is typically maintained through scheduled maintenance. The type of elevator you have impacts the level of service that is agreed on in the service contract agreement, and ultimately the maintenance cost as well.
The cost of elevator maintenance is difficult to estimate because there are many things to consider. Maintenance cannot be done on a flat-rate basis. However, it is possible to create a tailored maintenance contract that matches individual needs based on equipment type and usage patterns.
Each elevator system must be evaluated individually, and the service contract agreement must also be taken into account. For example, new connected elevators enable AI-based data-driven predictive maintenance that uses technology to proactively perform maintenance. Older equipment is typically maintained on a set schedule. The type of elevator you have affects the type of maintenance contract you have and ultimately, the maintenance cost. A tailored maintenance contract done by elevator experts is the best way to find what's right for you.
Based on AI analytics and cloud-connected elevators, we have have developed real-time analysis of operational data and conditions for connected elevators. Predictive elevator maintenance makes it possible to detect warning signs of failures or malfunctions in advance and take proactive action to avoid unnecessary repairs or downtime.
We will keep you up-to-date on key elevator maintenance activities while also coordinating planned maintenance work and required repairs. You will also get access to our easy-to-use online tools. KONE Online and KONE Mobile help you keep an eye on your elevators anywhere with real-time equipment information and elevator maintenance planning details.

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Elevator maintenance